Client care

Questions, answered.

Shipping, returns, fabric care and collecting from the boutique. If your question is not here, call us on 402-838-0934 or send a note and we will answer it personally.

Orders & delivery

Returns & exchanges

Product care

Pickup & the boutique

Something we have not covered?

Send the boutique a message and we will reply during opening hours. For anything urgent, the telephone is quickest.

Orders & delivery

When will my order be sent?

How much does delivery cost?

Can I change my delivery address after ordering?

Do you ship outside the United States?

My parcel has not arrived. What should I do?

Returns & exchanges

Can I return or exchange a piece?

Which items cannot be returned?

How long does a refund take?

Can I exchange for a different size?

Product care

How should I wash an abaya, baati or prayer dress?

How do I care for a silk or modal hijab?

How should I store my fragrance?

Is the henna safe to use?

How do I know which size to order?

Pickup & the boutique

How does store pickup work?

Can someone else collect my order?

Do I need an appointment to visit?

Where exactly are you?

Something we have not covered?