Privacy Policy
How Ha Aluwa Boutique collects, uses and protects your information.
01Who we are
Ha Aluwa Boutique ("we", "us", "our") is a modest-fashion and beauty boutique at 2880 W St 106, Omaha, Nebraska 68107, United States. We are the business responsible for the personal information described in this policy.
You can reach us about anything in this policy at Ibrahimhawa400@gmail.com or 402-838-0934.
02Information you give us
We collect the information you choose to provide when you shop, create an account or contact us:
- Contact details: name, email address, phone number.
- Order details: items purchased, sizes and options, order notes, delivery or pickup preferences.
- Addresses: shipping and billing address for delivery orders.
- Account details: email, password (stored encrypted by our platform), wishlist, saved addresses and order history.
- Content you send us: product reviews, photographs, messages through the contact form, and answers to a return or exchange request.
- Marketing preferences: whether you have agreed to receive our newsletter.
03Information collected automatically
When you browse the store we receive limited technical information such as your IP address, browser and device type, the pages you view and how you arrived. We use cookies and similar storage to keep your shopping bag and sign-in session working, to remember preferences, and to understand which pages are useful.
04Payment information
Card payments are processed by Stripe, our payment provider. Your full card number, security code and bank details are entered on Stripe's secure payment page and are never stored on our store. We receive only the result of the payment and a limited reference such as the last four digits, card brand and payment status so that we can match a payment to your order and issue refunds.
05How we use your information
- To accept, prepare and deliver your order, including pickup at the boutique.
- To email order confirmations, collection notices, dispatch and tracking updates, and receipts.
- To handle returns, exchanges, refunds and stock questions.
- To answer your questions and provide customer care by email, phone or in store.
- To keep reviews and the storefront accurate and to prevent fraud, abuse and chargeback misuse.
- To meet tax, accounting and consumer-protection obligations.
- To send our newsletter and offers, but only where you have opted in, and never to sell your details.
- To improve the store, for example by understanding which collections and pages are most visited.
06Cookies and your choices
Essential cookies and local storage keep your bag, your sign-in session and your preferences working; the store cannot function without them. You can delete or block cookies in your browser settings, but parts of the store such as the bag and checkout may then stop working. Where we use analytics, it is configured to measure page use rather than to identify you personally.
07Who we share information with
We share only what is needed for a service to work, and only with providers who are obliged to protect it:
- Stripe, for card processing and refunds.
- Delivery carriers such as USPS, UPS and FedEx, for shipping labels and tracking.
- Our website and email platform providers, who host the store, store order records and deliver our emails.
- Professional advisers, tax authorities and law enforcement, where the law requires it or where we must establish or defend a legal claim.
- A buyer or successor, if the business is ever sold or reorganised, with the same protections applying.
08We do not sell your personal information
We do not sell personal information, and we do not share it for cross-context behavioural advertising. We do not send marketing email to anyone who has not asked for it, and every marketing email includes a way to unsubscribe.
09How long we keep it
Order, tax and payment records are kept for as long as tax and accounting rules require, generally seven years. Account details and marketing preferences are kept while your account is open or until you ask us to delete them. Contact-form messages and return records are kept for up to three years so that we can answer follow-up questions. When information is no longer needed we delete it or anonymise it.
10How we protect it
The store runs over an encrypted connection, card data is handled only by Stripe, and access to order and customer records is limited to the boutique's own administrators. No system is perfectly secure, but if a breach ever affected your information we would notify you and the relevant authorities as required by law.
11Your privacy rights
You may ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, withdraw consent to marketing, or ask for a portable copy. Nebraska's Data Privacy Act and the privacy laws of several other states give residents of those states similar rights, including the right to appeal a refusal.
Email Ibrahimhawa400@gmail.com with the subject "Privacy request" and tell us what you would like us to do. We will confirm your identity before acting, and we respond within 45 days. You will never be charged or treated differently for exercising a privacy right. If you are not satisfied with our response you may contact the Nebraska Attorney General's office.
12Children
Our store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
13Other websites
Checkout runs on Stripe's secure pages and our map, review and social links lead to other companies' sites. Those sites have their own privacy policies, which we encourage you to read. This policy covers only Ha Aluwa Boutique.
14Changes to this policy
If we change how we handle personal information we will update this page and change the date at the bottom. Material changes that affect your rights will be announced on the store or by email before they take effect.
Last updated November 8, 2026