Client care
Store pickup, in four steps.
Order online, collect from our Omaha boutique, and skip the delivery cost. Here is the whole process, along with what to bring when you come in.
How it works
01
Choose collection at checkout
Order online as usual and select collection in Omaha instead of delivery. Collection carries no shipping charge.
02
We prepare your pieces
Your order is picked from the rail, checked for quality and folded by hand at the counter.
03
You receive a ready message
When your order is waiting for you we email or text the number you left at checkout, with your order number.
04
Collect from the boutique
Come in during opening hours, give your order number at the counter, and take your pieces home.
Where to come
Ha Aluwa Boutique
- Address
- 2880 W St 106
Omaha, Nebraska 68107 - Opening hours
- monday08:00 – 20:30
- friday08:30 – 20:30
- wednesday08:30 – 20:30
- saturday08:30 – 20:30
- tuesday08:30 – 20:30
- sunday08:19 – 20:30
- thursday08:30 – 20:30
- Telephone
- 402-838-0934
What to bring
- Your order number — it is in your ready message and on your confirmation email.
- The name the order was placed under, if someone else is collecting for you.
- Photo identification if you are collecting on behalf of another person.
- The card you paid with, only if we ask to verify it for a larger order.
Good to know.
- Collection is free, with no minimum order.
- Orders are held at the counter until you collect them — if something has come up, call us and we will keep it aside.
- Fragrance and henna orders travel from the stockroom to the counter; nothing needs collecting from a courier.
- Need to try something before you buy? Ask at the counter and we will bring out sizes.
Before you set off
Please wait for the ready message rather than coming straight after ordering — your pieces may still be on the rail or with the tailor. If you have not heard from us within two business days, call the boutique and we will check on your order.