Terms and Conditions
The terms that apply when you shop with Ha Aluwa Boutique.
01These terms
These terms and conditions govern your use of the Ha Aluwa Boutique website and any order you place with us, whether online, by phone or in the boutique. By browsing, creating an account or placing an order you accept them. If you do not accept them, please do not use the store.
Our Privacy Policy, Shipping Policy and Returns and Exchanges policy form part of these terms.
02About us and who may order
Ha Aluwa Boutique trades from 2880 W St 106, Omaha, Nebraska 68107, United States, and can be reached at Ibrahimhawa400@gmail.com or 402-838-0934.
You must be at least 18 years old, or have the permission of a parent or guardian who accepts these terms, to place an order. By ordering you confirm that the details you give us are accurate and that you are authorised to use the payment method.
03Your account
You are responsible for keeping your password confidential and for activity under your account. Tell us straight away if you think someone else has used it. We may suspend or close an account that is used fraudulently or in breach of these terms.
04Products, colours and photography
We describe every piece as accurately as we can, including fabric, fit, length, scent family and ingredients. Colours can look different from screen to screen, and natural fabrics, henna and handmade pieces vary slightly. Sample or placeholder photographs are labelled as such on the product page; where the photography is a sample, the written description governs.
Products are subject to availability. Where an item is made or ordered in especially, we will tell you the expected lead time before you pay.
05Prices, tax and errors
Prices are shown in US dollars and may change at any time, but a change never affects an order we have already accepted. Sales tax is calculated at checkout for Nebraska deliveries, and any other tax or duty is your responsibility.
Despite our care, a price, description or stock figure can occasionally be wrong. If an error affects your order we will contact you before dispatch to confirm the correct price or cancel the item and refund it in full. We are not obliged to honour an obviously incorrect price.
06Orders and acceptance
Your order is an offer to buy. Our order confirmation email acknowledges that we have received it; a contract is formed when we accept it, which happens when we send your dispatch or ready-for-collection email.
We may decline or cancel an order, and refund anything already paid, if the item is unavailable, if we cannot deliver to the address given, if a pricing or listing error occurred, if we suspect fraud, or if the order is for resale in unreasonable quantities. We will tell you promptly if that happens.
07Payment
Payments are taken through Stripe. We do not receive or store your full card details. Your card is charged when you place the order; if an item is later unavailable it is refunded to the same method. All payments must clear before an order is dispatched or collected.
08Shipping, pickup and delivery
Delivery and collection are described in our Shipping Policy. Delivery estimates are estimates, not guarantees, and risk in the goods passes to you on delivery or collection.
09Returns and exchanges
Returns and exchanges are governed by our Returns and Exchanges policy, which sets out the time window, which items are eligible, who pays return shipping and when a restocking fee applies. Please read it before ordering, as it is part of your contract with us.
10Promotions and discount codes
Discount codes are valid for the period and conditions shown with them, cannot be combined unless we say so, cannot be exchanged for cash, and may be withdrawn if abused. Where an order is returned, the discount is recalculated on the items you keep.
11Our content and intellectual property
The Ha Aluwa name, monogram, logo, photography, product descriptions, lookbook and site design belong to us or our licensors. You may share links and save pages for your own use, but you may not copy our photography or text for commercial use, scrape the store, or use our marks without written permission.
12Reviews and content you post
When you submit a review, photograph or message, you confirm it is your own, accurate and lawful. You give us a non-exclusive, royalty-free licence to display, resize and quote it on the store and in our marketing, and you keep ownership of it. We may decline or remove content that is abusive, misleading, unlawful, or that reveals another person's private information. Reviews are published after moderation, and we do not edit the substance of a genuine review.
13Acceptable use
You agree not to use the store to break the law, to interfere with its security or availability, to place fraudulent orders, or to attempt to access another customer's account or information.
14Third-party services
Checkout, delivery tracking and map directions are provided by other companies under their own terms. We are not responsible for those services, but we will help you resolve any problem that affects your order with us.
15Disclaimer
Our products are sold for personal use. Beauty, henna and fragrance products are supplied with ingredients and directions on the product page, which you should read before use; patch-test henna and stop using any product that irritates your skin. Nothing on this store is medical advice. Except where the law provides otherwise, the store is provided as it is, and we do not promise uninterrupted availability.
16Limitation of liability
To the fullest extent the law allows, we are not liable for indirect or consequential losses such as lost profit or lost opportunity, and our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any right that consumer law gives you and which cannot be excluded.
17Governing law and disputes
These terms are governed by the laws of the State of Nebraska, and the courts of Douglas County, Nebraska have jurisdiction, without affecting any mandatory protection you have where you live.
If something goes wrong, please contact us first at Ibrahimhawa400@gmail.com or 402-838-0934 so that we can put it right. Most concerns are resolved within a few days.
18Changes and severability
We may update these terms from time to time; the version in force when you order is the one that applies to that order. If one part is found unenforceable, the rest continues to apply.
Last updated November 8, 2026